Terms of service

Terms of Service

Welcome to Shah Traders. By accessing or purchasing from our website, you agree to the following Terms of Service.

1. Products & Information

We make reasonable efforts to ensure that product descriptions, images, availability, and specifications are accurate. Minor differences in color or appearance may occur due to screen settings.

2. Prices & Payments

All prices are displayed in Pakistani Rupees (PKR), unless otherwise stated. Prices, promotions, and product availability may change without prior notice. Orders are confirmed only after successful payment or order acceptance.

3. Orders & Delivery

Customers are responsible for providing accurate name, address, and contact details. Delivery times may vary depending on location, courier services, weather, or other circumstances beyond our control.

4. Returns & Refunds

Returns and refunds are subject to our Refund/Return Policy. Customers must follow the stated eligibility and claim procedures.

5. Customer Responsibilities

Customers must provide accurate information and use our website lawfully. Fraudulent, abusive, or unauthorized use of the website or payment methods is prohibited.

6. Intellectual Property

All website content, including logos, text, images, graphics, and branding, belongs to or is used lawfully by Shah Traders and may not be copied or reproduced without permission.

7. Liability

Shah Traders will not be responsible for delays or losses caused by circumstances beyond our reasonable control, including courier delays, natural disasters, technical failures, or other unforeseen events, subject to applicable law.

8. Complaints & Disputes

For questions or complaints, customers should contact Shah Traders through the contact details provided on our website. We will make reasonable efforts to resolve complaints fairly. Any dispute will be handled in accordance with the applicable laws of Pakistan and relevant provincial consumer-protection laws.

9. Changes to These Terms

Shah Traders may update these Terms of Service when necessary. Updated terms will be posted on this page and will apply to future purchases.

Last Updated: September 2026